Case file
Bank accounts
Complaint 32224258 FIS
Explained- Product
- Checking or savings account · Checking account
- Detail
- Fees charged for closing account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 8, 2026Complaint received
- Nov 8, 2026Sent to FIS
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More FIS complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 24, 2026 | Bank accounts | Closing an accountCompany closed your account | AL | Explained | Yes |
| Aug 30, 2026 | Bank accounts | Closing an accountCompany closed your account | TX | Explained | Yes |
| Jun 27, 2026 | Bank accounts | Closing an accountCompany closed your account | GA | Explained | Yes |
| Jun 26, 2026 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Jun 23, 2026 | Bank accounts | Closing an accountCompany closed your account | NC | Explained | Yes |
| Jun 17, 2026 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
| May 24, 2026 | Bank accounts | Closing an accountCompany closed your account | TX | Explained | Yes |
| Apr 30, 2026 | Bank accounts | Closing an accountCompany closed your account | CA | Explained | Yes |
| Apr 17, 2026 | Bank accounts | Closing an accountFees charged for closing account | OK | Explained | Yes |
| Feb 24, 2026 | Bank accounts | Closing an accountCompany closed your account | IL | Explained | Yes |
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