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Prepaid & gift cards

Complaint 23770782 Webster Bank

Explained
Product
Prepaid card · Government benefit card
Detail
Trouble using the card to spend money in a store or online
From
Florida 32256
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 1, 2026Complaint received
  2. Aug 3, 2026Sent to Webster Bank (33 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Webster Bank complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Oct 12, 2022Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNJExplainedYes
Jan 16, 2019Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMCTExplainedYes
Sep 18, 2017Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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