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Case file

Prepaid & gift cards

Complaint 6077216 Webster Bank

Explained
Product
Credit card or prepaid card · Payroll card
Detail
Trouble getting information about the card
From
New Jersey 08081
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 12, 2022Complaint received
  2. Oct 12, 2022Sent to Webster Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Webster Bank complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Jul 1, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineFLExplainedYes
Jan 16, 2019Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMCTExplainedYes
Sep 18, 2017Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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