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Prepaid & gift cards

Complaint 3126799 Webster Bank

Explained
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Problem using the card to withdraw money from an ATM
From
Connecticut 06604
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 16, 2019Complaint received
  2. Jan 22, 2019Sent to Webster Bank (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Webster Bank complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Jul 1, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineFLExplainedYes
Oct 12, 2022Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNJExplainedYes
Sep 18, 2017Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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