Case file
Mortgages
Complaint 24073525 PenFed Credit Union
Money back- Product
- Mortgage · Conventional home mortgage
- Detail
- Changes in loan terms during the application process
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 10, 2026Complaint received
- Jul 10, 2026Sent to PenFed Credit Union
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | VA | In progress | Yes |
| Aug 27, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | VA | Explained | Yes |
| Aug 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | CO | Explained | Yes |
| Aug 12, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | FL | Explained | Yes |
| Jul 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | OH | Explained | Yes |
| Jun 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | NJ | Money back | Yes |
| Apr 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | TX | Explained | Yes |
| Apr 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | FL | Explained | Yes |
| Feb 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | MD | Explained | Yes |
| Jan 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | MD | Explained | Yes |
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