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Mortgages

Complaint 31287329 PenFed Credit Union

In progress
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Delays in the application process
From
Virginia 23321
Filed by
Web · Servicemember
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 29, 2026Complaint received
  2. Oct 29, 2026Sent to PenFed Credit Union
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Aug 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsVAExplainedYes
Aug 26, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCOExplainedYes
Aug 12, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalFLExplainedYes
Jul 22, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processOHExplainedYes
Jul 10, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processVAMoney backYes
Jun 24, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNJMoney backYes
Apr 24, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processTXExplainedYes
Apr 1, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processFLExplainedYes
Feb 24, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMDExplainedYes
Jan 16, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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