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Mortgages

Complaint 24120536 Rock

Explained
Company
Rock
Product
Mortgage · Reverse mortgage
Detail
Trying to communicate with the company to fix an issue with the loan closing
From
Oklahoma 747XX
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 12, 2026Complaint received
  2. Aug 26, 2026Sent to Rock (45 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Rock complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 18, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNCExplainedYes
Jun 4, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Aug 20, 2024MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingPAExplainedYes
Jul 29, 2024MortgagesClosing on a mortgageDelays with the closing processWAExplainedYes
Feb 3, 2020MortgagesClosing on a mortgageVAExplainedYes
Dec 8, 2019MortgagesClosing on a mortgageVAExplainedYes
Mar 27, 2018MortgagesClosing on a mortgageNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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