Complaint log
Rock complaint log
The newest complaints about Rock, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 18, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jul 12, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jun 4, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| May 19, 2025 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Apr 21, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Aug 20, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jul 29, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Mar 9, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 3, 2020 | Mortgages | Closing on a mortgage | Explained |
| Dec 8, 2019 | Mortgages | Closing on a mortgage | Explained |
| Mar 27, 2018 | Mortgages | Closing on a mortgage | Explained |
| Jun 18, 2016 | Mortgages | Settlement process and costs | Money back |
| Mar 18, 2016 | Mortgages | Settlement process and costs | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works