Case file
Student loans
Complaint 2445731 Nelnet
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Don't agree with fees charged
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 20, 2017Complaint received
- Apr 20, 2017Sent to Nelnet
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Nelnet complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | NV | Explained | Yes |
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | NY | Explained | Yes |
| Apr 20, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | VA | Explained | Yes |
| Apr 20, 2017 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | MN | Explained | Yes |
| Apr 20, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | OK | Explained | Yes |
| Apr 19, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | VA | Explained | Yes |
| Apr 19, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | IN | Explained | Yes |
| Apr 19, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | TN | Explained | Yes |
| Apr 19, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | CO | Explained | Yes |
| Apr 19, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | CO | Explained | Yes |
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