Case file
Mortgages
Complaint 24707525 RoundPoint Mortgage Servicing
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue with the application process
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 29, 2026Complaint received
- Jul 29, 2026Sent to RoundPoint Mortgage Servicing
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More RoundPoint Mortgage Servicing complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 28, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | CO | Explained | Yes |
| Sep 9, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | CA | Explained | Yes |
| Sep 8, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | CO | Explained | Yes |
| Jun 9, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | UT | Explained | No |
| May 27, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | SC | Explained | Yes |
| May 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | NC | Explained | Yes |
| May 21, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | FL | Explained | Yes |
| Apr 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | CA | Explained | Yes |
| Nov 7, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | FL | Explained | Yes |
| May 16, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | SC | Explained | Yes |
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