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Mortgages

Complaint 28522075 RoundPoint Mortgage Servicing

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Confusing or misleading advertising or marketing
From
Colorado 80238
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 28, 2026Complaint received
  2. Sep 28, 2026Sent to RoundPoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More RoundPoint Mortgage Servicing complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Sep 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCAExplainedYes
Sep 8, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCOExplainedYes
Jul 29, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMTExplainedYes
Jun 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processUTExplainedNo
May 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingSCExplainedYes
May 26, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processNCExplainedYes
May 21, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsFLExplainedYes
Apr 1, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresCAExplainedYes
Nov 7, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processFLExplainedYes
May 16, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processSCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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