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Mortgages

Complaint 26818207 RoundPoint Mortgage Servicing

Explained
Product
Mortgage · Conventional home mortgage
Detail
Application denials
From
Colorado 80603
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 8, 2026Complaint received
  2. Sep 9, 2026Sent to RoundPoint Mortgage Servicing (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More RoundPoint Mortgage Servicing complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Sep 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCOExplainedYes
Sep 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCAExplainedYes
Jul 29, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMTExplainedYes
Jun 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processUTExplainedNo
May 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingSCExplainedYes
May 26, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processNCExplainedYes
May 21, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsFLExplainedYes
Apr 1, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresCAExplainedYes
Nov 7, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processFLExplainedYes
May 16, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processSCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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