Case file
Mortgages
Complaint 24785182 Truist
Fixed- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue with the loan closing
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 30, 2026Complaint received
- Jul 30, 2026Sent to Truist
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Truist complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 13, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | FL | In progress | Yes |
| Oct 6, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | VA | Explained | Yes |
| Oct 4, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | CO | Fixed | Yes |
| Sep 30, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | VA | Explained | Yes |
| Sep 8, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | CO | Explained | Yes |
| Aug 14, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | MD | Explained | Yes |
| Aug 7, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | FL | Explained | Yes |
| Aug 4, 2026 | Mortgages | Closing on a mortgageSetting up an escrow account for taxes and insurance | FL | Fixed | Yes |
| Jul 23, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | VA | Explained | Yes |
| Jul 22, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | GA | Explained | Yes |
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