Case file
Mortgages
Complaint 26804015 Truist
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue with the loan closing
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 8, 2026Complaint received
- Sep 8, 2026Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 13, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | FL | In progress | Yes |
| Oct 6, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | VA | Explained | Yes |
| Oct 4, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | CO | Fixed | Yes |
| Sep 30, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | VA | Explained | Yes |
| Aug 14, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | MD | Explained | Yes |
| Aug 7, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | FL | Explained | Yes |
| Aug 4, 2026 | Mortgages | Closing on a mortgageSetting up an escrow account for taxes and insurance | FL | Fixed | Yes |
| Jul 30, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | FL | Fixed | Yes |
| Jul 23, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | VA | Explained | Yes |
| Jul 22, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | GA | Explained | Yes |
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