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Student loans

Complaint 2499798 Student Loan Care

Explained
Product
Student loan · Federal student loan servicing
Detail
Problem lowering your monthly payments
From
New Jersey 07675
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. May 22, 2017Complaint received
  2. Jun 2, 2017Sent to Student Loan Care (11 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Student Loan Care complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Dec 22, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanPAExplainedYes
Jul 16, 2018Student loansStruggling to repay your loanProblem lowering your monthly paymentsVAExplainedYes
Aug 4, 2017Student loansStruggling to repay your loanProblem lowering your monthly paymentsPAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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