Complaint 2634767 Student Loan Care

Explained

Company: Student Loan Care
Product: Student loan · Federal student loan servicing
Issue: Struggling to repay your loan
Detail: Problem lowering your monthly payments
From: Pennsylvania 19460
Filed by: Web
Company's answer: Closed with explanation
On time: No
Public statement: Company believes the complaint is the result of a misunderstanding

Aug 4, 2017Complaint received
Aug 9, 2017Sent to Student Loan Care (5 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Student Loan Care complaints about struggling to repay your loan

Received	About	Issue	State	Answer	On time
Dec 22, 2018	Student loans	Struggling to repay your loanCan't get other flexible options for repaying your loan	PA	Explained	Yes
Jul 16, 2018	Student loans	Struggling to repay your loanProblem lowering your monthly payments	VA	Explained	Yes
May 22, 2017	Student loans	Struggling to repay your loanProblem lowering your monthly payments	NJ	Explained	No

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Complaint records are public consumer complaints filed with U.S. regulators, checked 18 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works