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Student loans

Complaint 3107842 Student Loan Care

Explained
Product
Student loan · Federal student loan servicing
Detail
Can't get other flexible options for repaying your loan
From
Pennsylvania 15601
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Dec 22, 2018Complaint received
  2. Dec 22, 2018Sent to Student Loan Care
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Student Loan Care complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Jul 16, 2018Student loansStruggling to repay your loanProblem lowering your monthly paymentsVAExplainedYes
Aug 4, 2017Student loansStruggling to repay your loanProblem lowering your monthly paymentsPAExplainedNo
May 22, 2017Student loansStruggling to repay your loanProblem lowering your monthly paymentsNJExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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