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Student loans

Complaint 25165733 MOHELA

No timely reply
Company
MOHELA
Product
Student loan · Federal student loan servicing
Detail
Problem canceling credit monitoring or identify theft protection service
From
Illinois 601XX
Filed by
Web
Company's answer
Untimely response
On time
No
  1. Aug 10, 2026Complaint received
  2. Aug 10, 2026Sent to MOHELA
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More MOHELA complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Oct 18, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesSCIn progressYes
Oct 15, 2026Student loansCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedNYIn progressYes
Oct 12, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedTXIn progressYes
Oct 6, 2026Student loansCredit monitoring or identity theft protection servicesBilling dispute for servicesTXIn progressYes
Oct 6, 2026Credit reportingCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingMDExplainedYes
Oct 5, 2026Student loansCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceIAIn progressYes
Sep 13, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedFLNo timely replyNo
Sep 10, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceCANo timely replyNo
Sep 9, 2026Student loansCredit monitoring or identity theft protection servicesBilling dispute for servicesCANo timely replyNo
Jul 23, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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