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Student loans

Complaint 29273811 MOHELA

In progress
Company
MOHELA
Product
Student loan · Federal student loan servicing
Detail
Billing dispute for services
From
Texas 77044
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 6, 2026Complaint received
  2. Oct 6, 2026Sent to MOHELA
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More MOHELA complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Oct 18, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesSCIn progressYes
Oct 15, 2026Student loansCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedNYIn progressYes
Oct 12, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedTXIn progressYes
Oct 6, 2026Credit reportingCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingMDExplainedYes
Oct 5, 2026Student loansCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceIAIn progressYes
Sep 13, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedFLNo timely replyNo
Sep 10, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceCANo timely replyNo
Sep 9, 2026Student loansCredit monitoring or identity theft protection servicesBilling dispute for servicesCANo timely replyNo
Aug 10, 2026Student loansCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceILNo timely replyNo
Jul 23, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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