Case file
Credit reporting
Complaint 29760549 MOHELA
In progress- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Didn't receive services that were advertised
- Filed by
- Web · Servicemember · Older American
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 12, 2026Complaint received
- Oct 12, 2026Sent to MOHELA
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More MOHELA complaints about credit monitoring or identity theft protection services
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 18, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | SC | In progress | Yes |
| Oct 15, 2026 | Student loans | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | NY | In progress | Yes |
| Oct 6, 2026 | Student loans | Credit monitoring or identity theft protection servicesBilling dispute for services | TX | In progress | Yes |
| Oct 6, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesReceived unwanted marketing or advertising | MD | Explained | Yes |
| Oct 5, 2026 | Student loans | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | IA | In progress | Yes |
| Sep 13, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | FL | No timely reply | No |
| Sep 10, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | CA | No timely reply | No |
| Sep 9, 2026 | Student loans | Credit monitoring or identity theft protection servicesBilling dispute for services | CA | No timely reply | No |
| Aug 10, 2026 | Student loans | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | IL | No timely reply | No |
| Jul 23, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | GA | Explained | Yes |
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