Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 2570159 Fedloan Help

No timely reply
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
California 94117
Filed by
Web · Older American
Company's answer
Untimely response
On time
No
  1. Jul 10, 2017Complaint received
  2. Jul 10, 2017Sent to Fedloan Help
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

Same problem with Fedloan Help?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Fedloan Help's record

More Fedloan Help complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Nov 7, 2019Student loansDealing with your lender or servicerReceived bad information about your loanNJNo timely replyNo
Sep 27, 2019Student loansDealing with your lender or servicerProblem with customer serviceCONo timely replyNo
Apr 25, 2019Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNJNo timely replyNo
Apr 22, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledMANo timely replyNo
Aug 17, 2018Student loansDealing with your lender or servicerReceived bad information about your loan-No timely replyNo
Jun 21, 2018Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsHINo timely replyNo
May 15, 2018Student loansDealing with your lender or servicerReceived bad information about your loanMANo timely replyNo
Mar 28, 2018Student loansDealing with your lender or servicerReceived bad information about your loanNYNo timely replyNo
Nov 23, 2017Student loansDealing with your lender or servicerReceived bad information about your loanTNNo timely replyNo
Nov 16, 2017Student loansDealing with your lender or servicerTrouble with how payments are being handledNJNo timely replyNo

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience