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Student loans

Complaint 3218710 Fedloan Help

No timely reply
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
Massachusetts 02119
Filed by
Web
Company's answer
Untimely response
On time
No
  1. Apr 22, 2019Complaint received
  2. Apr 22, 2019Sent to Fedloan Help
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Fedloan Help complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Nov 7, 2019Student loansDealing with your lender or servicerReceived bad information about your loanNJNo timely replyNo
Sep 27, 2019Student loansDealing with your lender or servicerProblem with customer serviceCONo timely replyNo
Apr 25, 2019Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNJNo timely replyNo
Aug 17, 2018Student loansDealing with your lender or servicerReceived bad information about your loan-No timely replyNo
Jun 21, 2018Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsHINo timely replyNo
May 15, 2018Student loansDealing with your lender or servicerReceived bad information about your loanMANo timely replyNo
Mar 28, 2018Student loansDealing with your lender or servicerReceived bad information about your loanNYNo timely replyNo
Nov 23, 2017Student loansDealing with your lender or servicerReceived bad information about your loanTNNo timely replyNo
Nov 16, 2017Student loansDealing with your lender or servicerTrouble with how payments are being handledNJNo timely replyNo
Nov 10, 2017Student loansDealing with your lender or servicerReceived bad information about your loanILNo timely replyNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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