Case file
Student loans
Complaint 25803338 Sallie Mae
Explained- Product
- Student loan · Private student loan
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Aug 25, 2026Complaint received
- Aug 25, 2026Sent to Sallie Mae
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sallie Mae complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 15, 2026 | Student loans | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | WA | In progress | Yes |
| Oct 13, 2026 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | In progress | Yes |
| Oct 12, 2026 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | VA | In progress | Yes |
| Oct 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | AZ | In progress | Yes |
| Sep 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NY | Explained | Yes |
| Sep 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | HI | Explained | Yes |
| Sep 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | MI | Explained | Yes |
| Sep 11, 2026 | Student loans | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | FL | Explained | Yes |
| Sep 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MA | Explained | Yes |
| Sep 2, 2026 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NY | Explained | Yes |
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