Case file
Bank accounts
Complaint 25920311 Customers Bancorp
Explained- Product
- Checking or savings account · Checking account
- Detail
- Funds not received from closed account
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 27, 2026Complaint received
- Aug 27, 2026Sent to Customers Bancorp
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Customers Bancorp complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 9, 2026 | Bank accounts | Closing an accountCompany closed your account | NY | Fixed | Yes |
| May 14, 2025 | Bank accounts | Closing an accountCompany closed your account | GA | Explained | Yes |
| Jul 5, 2023 | Bank accounts | Closing an accountCompany closed your account | TX | Explained | Yes |
| Feb 26, 2023 | Bank accounts | Closing an accountCan't close your account | WI | Explained | Yes |
| Dec 16, 2022 | Bank accounts | Closing an accountFunds not received from closed account | OR | Explained | Yes |
| Dec 9, 2022 | Bank accounts | Closing an accountCompany closed your account | NH | Explained | Yes |
| Dec 1, 2022 | Bank accounts | Closing an accountFunds not received from closed account | PA | Explained | Yes |
| Oct 23, 2020 | Bank accounts | Closing an accountFunds not received from closed account | WI | Explained | Yes |
| Oct 2, 2020 | Bank accounts | Closing an accountCompany closed your account | - | Explained | Yes |
| Sep 22, 2020 | Bank accounts | Closing an accountFunds not received from closed account | TX | Explained | Yes |
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