Case file
Bank accounts
Complaint 6330273 Customers Bancorp
Explained- Product
- Checking or savings account · Savings account
- Detail
- Funds not received from closed account
- Filed by
- Phone · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 16, 2022Complaint received
- Dec 16, 2022Sent to Customers Bancorp
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Customers Bancorp complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 27, 2026 | Bank accounts | Closing an accountFunds not received from closed account | MA | Explained | Yes |
| Jul 9, 2026 | Bank accounts | Closing an accountCompany closed your account | NY | Fixed | Yes |
| May 14, 2025 | Bank accounts | Closing an accountCompany closed your account | GA | Explained | Yes |
| Jul 5, 2023 | Bank accounts | Closing an accountCompany closed your account | TX | Explained | Yes |
| Feb 26, 2023 | Bank accounts | Closing an accountCan't close your account | WI | Explained | Yes |
| Dec 9, 2022 | Bank accounts | Closing an accountCompany closed your account | NH | Explained | Yes |
| Dec 1, 2022 | Bank accounts | Closing an accountFunds not received from closed account | PA | Explained | Yes |
| Oct 23, 2020 | Bank accounts | Closing an accountFunds not received from closed account | WI | Explained | Yes |
| Oct 2, 2020 | Bank accounts | Closing an accountCompany closed your account | - | Explained | Yes |
| Sep 22, 2020 | Bank accounts | Closing an accountFunds not received from closed account | TX | Explained | Yes |
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