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Bank accounts

Complaint 26233936 Firstbank Puerto Rico

Money back
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
VI 00831
Filed by
Referral
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Aug 28, 2026Complaint received
  2. Sep 2, 2026Sent to Firstbank Puerto Rico (5 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Firstbank Puerto Rico complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Jul 31, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPRExplainedYes
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Dec 2, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPRExplainedYes
Nov 25, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPRExplainedYes
Aug 7, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLExplainedYes
Jul 11, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPRExplainedYes
May 6, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLExplainedYes
Apr 19, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Feb 26, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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