Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Bank accounts

Complaint 9742135 Firstbank Puerto Rico

Explained
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
Florida 34957
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 7, 2024Complaint received
  2. Aug 9, 2024Sent to Firstbank Puerto Rico (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Firstbank Puerto Rico?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Firstbank Puerto Rico's record

More Firstbank Puerto Rico complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Aug 28, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedVIMoney backYes
Jul 31, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPRExplainedYes
May 16, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPRExplainedYes
Mar 11, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPRExplainedYes
Dec 2, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPRExplainedYes
Nov 25, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPRExplainedYes
Jul 11, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPRExplainedYes
May 6, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLExplainedYes
Apr 19, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Feb 26, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPRExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience