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Money transfers & apps

Complaint 2684039 FIS

Explained
Product
Money transfer, virtual currency, or money service · Check cashing service
From
-
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 25, 2017Complaint received
  2. Sep 26, 2017Sent to FIS (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FIS complaints about problem with customer service

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Mar 19, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
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Aug 15, 2025Money transfers & appsProblem with customer serviceFLExplainedYes
Oct 31, 2023Debt relief & credit repairProblem with customer serviceIAExplainedYes
Oct 31, 2023Debt relief & credit repairProblem with customer serviceSCExplainedYes
Feb 2, 2023Debt relief & credit repairProblem with customer serviceCOExplainedYes
May 29, 2022Money transfers & appsProblem with customer serviceTXExplainedYes
Aug 27, 2019Money transfers & appsProblem with customer serviceCAExplainedYes
Aug 27, 2018Money transfers & appsProblem with customer serviceCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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