Case file
Bank accounts
Complaint 2688464 Securus J
Explained- Product
- Checking or savings account · Checking account
- Detail
- Problem using a debit or ATM card
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint represents an opportunity for improvement to better serve consumers
- Sep 29, 2017Complaint received
- Sep 29, 2017Sent to Securus J
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Securus J complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 20, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | OH | Explained | Yes |
| Dec 5, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | FL | Explained | Yes |
| Feb 3, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | NC | Explained | Yes |
| May 2, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | AZ | Explained | Yes |
| Mar 16, 2022 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | VA | Explained | Yes |
| Mar 16, 2022 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | VA | Explained | Yes |
| Feb 4, 2022 | Bank accounts | Managing an accountFee problem | IL | Explained | Yes |
| Jan 13, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | VA | Explained | Yes |
| Jul 7, 2021 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | NY | Explained | Yes |
| Feb 11, 2020 | Bank accounts | Managing an accountFee problem | FL | Explained | Yes |
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