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Case file

Auto loans & leases

Complaint 26964636 U.S. Bank

Explained
Company
U.S. Bank
Product
Vehicle loan or lease · Loan
Detail
Unable to receive car title or other problem after the loan is paid off
From
California 90808
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 10, 2026Complaint received
  2. Sep 10, 2026Sent to U.S. Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Nov 13, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offGAExplainedYes
Oct 21, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanMIExplainedYes
Oct 19, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXFixedYes
Oct 13, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offILFixedYes
Oct 8, 2026Auto loans & leasesProblems at the end of the loan or leaseTermination fees or other problem when ending the lease earlyRIMoney backYes
Oct 4, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTNFixedYes
Oct 2, 2026Auto loans & leasesProblems at the end of the loan or leaseTermination fees or other problem when ending the lease earlyCAExplainedYes
Sep 25, 2026Auto loans & leasesProblems at the end of the loan or leaseTermination fees or other problem when ending the lease earlyVAExplainedYes
Sep 12, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem when attempting to purchase vehicle at the end of the leaseCAExplainedYes
Aug 13, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMNFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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