Case file
Prepaid & gift cards
Complaint 27273092 Capital One
Money back- Product
- Prepaid card · General-purpose prepaid card
- Detail
- Changes in terms from what was offered or advertised
- Filed by
- Web · Servicemember
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Sep 14, 2026Complaint received
- Sep 14, 2026Sent to Capital One
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Capital One complaints about advertising
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 6, 2026 | Prepaid & gift cards | AdvertisingChanges in terms from what was offered or advertised | VA | Explained | Yes |
| Sep 15, 2026 | Prepaid & gift cards | AdvertisingChanges in terms from what was offered or advertised | PA | Explained | Yes |
| Sep 3, 2026 | Prepaid & gift cards | AdvertisingChanges in terms from what was offered or advertised | GA | Explained | Yes |
| Dec 18, 2025 | Prepaid & gift cards | AdvertisingConfusing or misleading advertising about the card | AL | Fixed | Yes |
| Mar 28, 2025 | Prepaid & gift cards | AdvertisingConfusing or misleading advertising about the card | FL | Fixed | Yes |
| Feb 22, 2025 | Prepaid & gift cards | AdvertisingChanges in terms from what was offered or advertised | CO | Explained | Yes |
| Feb 19, 2024 | Prepaid & gift cards | AdvertisingChanges in terms from what was offered or advertised | IN | Explained | Yes |
| Aug 18, 2023 | Prepaid & gift cards | AdvertisingChanges in terms from what was offered or advertised | CA | Fixed | Yes |
| May 16, 2023 | Prepaid & gift cards | AdvertisingChanges in terms from what was offered or advertised | OR | Explained | Yes |
| Feb 16, 2023 | Prepaid & gift cards | AdvertisingChanges in terms from what was offered or advertised | OR | Explained | Yes |
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