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Prepaid & gift cards

Complaint 27557287 Navy Federal Credit Union

In progress
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble closing card
From
North Carolina 28546
Filed by
Web · Servicemember · Older American
Company's answer
In progress
On time
Yes, within 15 days
  1. Sep 17, 2026Complaint received
  2. Sep 17, 2026Sent to Navy Federal Credit Union
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Navy Federal Credit Union complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Apr 3, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardCOExplainedYes
Aug 13, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardARExplainedYes
Jul 13, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardTXExplainedYes
Jan 13, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardALExplainedYes
Dec 29, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardSCExplainedYes
Oct 19, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardORExplainedYes
Oct 29, 2021Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardTXMoney backYes
Jun 17, 2021Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing card-Money backYes
Jan 7, 2021Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardCAExplainedYes
Jun 18, 2020Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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