Case file
Prepaid & gift cards
Complaint 6434351 Navy Federal Credit Union
Explained- Product
- Credit card or prepaid card · General-purpose prepaid card
- Detail
- Trouble getting, activating, or registering a card
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Jan 13, 2023Complaint received
- Jan 13, 2023Sent to Navy Federal Credit Union
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Navy Federal Credit Union complaints about problem getting a card or closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 17, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | NC | In progress | Yes |
| Apr 3, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | CO | Explained | Yes |
| Aug 13, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | AR | Explained | Yes |
| Jul 13, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | TX | Explained | Yes |
| Dec 29, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | SC | Explained | Yes |
| Oct 19, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | OR | Explained | Yes |
| Oct 29, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | TX | Money back | Yes |
| Jun 17, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | - | Money back | Yes |
| Jan 7, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | CA | Explained | Yes |
| Jun 18, 2020 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | CA | Explained | Yes |
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