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Prepaid & gift cards

Complaint 4864433 Navy Federal Credit Union

Money back
Product
Credit card or prepaid card · Gift card
Detail
Trouble getting, activating, or registering a card
From
Texas 75074
Filed by
Referral
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Oct 29, 2021Complaint received
  2. Nov 1, 2021Sent to Navy Federal Credit Union (3 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Navy Federal Credit Union complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Sep 17, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNCIn progressYes
Apr 3, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardCOExplainedYes
Aug 13, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardARExplainedYes
Jul 13, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardTXExplainedYes
Jan 13, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardALExplainedYes
Dec 29, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardSCExplainedYes
Oct 19, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardORExplainedYes
Jun 17, 2021Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing card-Money backYes
Jan 7, 2021Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardCAExplainedYes
Jun 18, 2020Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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