Case file
Mortgages
Complaint 27622357 Planet Home Lending
Explained- Product
- Mortgage · VA mortgage
- Detail
- Delays in the application process
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 18, 2026Complaint received
- Sep 18, 2026Sent to Planet Home Lending
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Planet Home Lending complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | IL | Explained | Yes |
| Nov 3, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | MO | In progress | Yes |
| Oct 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | IN | In progress | Yes |
| Oct 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | TX | In progress | Yes |
| Sep 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | IL | Explained | Yes |
| Sep 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | WA | In progress | Yes |
| Aug 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | OH | Explained | Yes |
| Aug 13, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | GA | Explained | Yes |
| May 23, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | GA | Explained | Yes |
| Apr 27, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | WA | Explained | Yes |
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