Case file
Mortgages
Complaint 30435809 Planet Home Lending
In progress- Product
- Mortgage · VA mortgage
- Detail
- Changes in loan terms during the application process
- Filed by
- Web · Servicemember
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 19, 2026Complaint received
- Oct 19, 2026Sent to Planet Home Lending
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Planet Home Lending complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | IL | Explained | Yes |
| Nov 3, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | MO | In progress | Yes |
| Oct 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | IN | In progress | Yes |
| Sep 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | IL | Explained | Yes |
| Sep 18, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | NC | Explained | Yes |
| Sep 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | WA | In progress | Yes |
| Aug 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | OH | Explained | Yes |
| Aug 13, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | GA | Explained | Yes |
| May 23, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | GA | Explained | Yes |
| Apr 27, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | WA | Explained | Yes |
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