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Mortgages

Complaint 28260216 Truist

Explained
Company
Truist
Product
Mortgage · VA mortgage
Detail
Delays in the application process
From
Maryland 83702
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 24, 2026Complaint received
  2. Sep 25, 2026Sent to Truist (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Truist complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalVAExplainedYes
Nov 1, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processMDExplainedYes
Nov 1, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processORIn progressYes
Oct 31, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCTExplainedYes
Oct 23, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsVAExplainedYes
Oct 21, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processFLExplainedYes
Oct 19, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNYExplainedYes
Oct 19, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processINExplainedYes
Oct 12, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processVAExplainedYes
Sep 21, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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