Case file
Mortgages
Complaint 31684128 Truist
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Negative impact of inaccurate appraisal
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 2, 2026Complaint received
- Nov 2, 2026Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | MD | Explained | Yes |
| Nov 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | OR | In progress | Yes |
| Oct 31, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | CT | Explained | Yes |
| Oct 23, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | VA | Explained | Yes |
| Oct 21, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | FL | Explained | Yes |
| Oct 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | NY | Explained | Yes |
| Oct 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | IN | Explained | Yes |
| Oct 12, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | VA | Explained | Yes |
| Sep 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | MD | Explained | Yes |
| Sep 21, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | MD | Explained | Yes |
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