Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Bank accounts

Complaint 28617625 KeyBank

Money back
Company
KeyBank
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
New York 12208
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Sep 29, 2026Complaint received
  2. Sep 29, 2026Sent to KeyBank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

Same problem with KeyBank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See KeyBank's record

More KeyBank complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCTExplainedYes
Oct 29, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAIn progressYes
Oct 28, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHMoney backYes
Oct 26, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Oct 26, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHFixedYes
Oct 13, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHFixedYes
Oct 6, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAExplainedYes
Oct 1, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYIn progressYes
Sep 30, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Sep 29, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience