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Bank accounts

Complaint 28713940 KeyBank

Explained
Company
KeyBank
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
New York 12565
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 30, 2026Complaint received
  2. Sep 30, 2026Sent to KeyBank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More KeyBank complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCTExplainedYes
Oct 29, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAIn progressYes
Oct 28, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHMoney backYes
Oct 26, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Oct 26, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHFixedYes
Oct 13, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHFixedYes
Oct 6, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAExplainedYes
Oct 1, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYIn progressYes
Sep 29, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYMoney backYes
Sep 29, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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