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Bank accounts

Complaint 31251916 KeyBank

Money back
Company
KeyBank
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
Ohio 44691
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Oct 28, 2026Complaint received
  2. Oct 28, 2026Sent to KeyBank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More KeyBank complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCTExplainedYes
Oct 29, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAIn progressYes
Oct 26, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Oct 26, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHFixedYes
Oct 13, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHFixedYes
Oct 6, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAExplainedYes
Oct 1, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYIn progressYes
Sep 30, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Sep 29, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYMoney backYes
Sep 29, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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