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Student loans

Complaint 28620540 Citizens Bank

Explained
Product
Student loan · Private student loan
Detail
Received bad information about your loan
From
Indiana 46106
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 29, 2026Complaint received
  2. Sep 29, 2026Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citizens Bank complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAIn progressYes
Oct 30, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedYes
Oct 26, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPAExplainedYes
Oct 22, 2026Student loansDealing with your lender or servicerReceived bad information about your loanWIExplainedYes
Oct 19, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCTIn progressYes
Sep 15, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Sep 14, 2026Student loansDealing with your lender or servicerReceived bad information about your loanVAExplainedYes
Sep 12, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Aug 18, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Jul 26, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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