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Student loans

Complaint 31786662 Citizens Bank

In progress
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
California 92119
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Nov 3, 2026Complaint received
  2. Nov 3, 2026Sent to Citizens Bank
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Citizens Bank complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedYes
Oct 26, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPAExplainedYes
Oct 22, 2026Student loansDealing with your lender or servicerReceived bad information about your loanWIExplainedYes
Oct 19, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCTIn progressYes
Sep 29, 2026Student loansDealing with your lender or servicerReceived bad information about your loanINExplainedYes
Sep 15, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Sep 14, 2026Student loansDealing with your lender or servicerReceived bad information about your loanVAExplainedYes
Sep 12, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Aug 18, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Jul 26, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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