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Mortgages

Complaint 28810578 East West Bank

Explained
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
California 91784
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 1, 2026Complaint received
  2. Oct 1, 2026Sent to East West Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More East West Bank complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jun 26, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYExplainedYes
Jun 6, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedNo
Apr 29, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Mar 3, 2026MortgagesTrouble during payment processLien releaseGAExplainedYes
Feb 9, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Feb 7, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Dec 20, 2025MortgagesTrouble during payment processPayment processCAExplainedYes
Dec 5, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Nov 1, 2024MortgagesTrouble during payment processPayment processCAExplainedYes
Apr 5, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes

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