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Mortgages

Complaint 29016044 Citibank

Money back
Company
Citibank
Product
Mortgage · Conventional home mortgage
Detail
Closing disclosure or other related disclosures
From
California 93109
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 3, 2026Complaint received
  2. Oct 4, 2026Sent to Citibank (1 day later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citibank complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026MortgagesClosing on a mortgageDelays with the closing processMDExplainedYes
Aug 13, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNJExplainedYes
Jul 9, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Jul 6, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAMoney backYes
Mar 24, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNYMoney backYes
Mar 19, 2026MortgagesClosing on a mortgageDelays with the closing processNYExplainedYes
Mar 19, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNYFixedYes
Jan 16, 2026MortgagesClosing on a mortgageDelays with the closing processILExplainedYes
Sep 2, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNYExplainedYes
Aug 13, 2025MortgagesClosing on a mortgageDelays with the closing processNEFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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