Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Mortgages

Complaint 30627387 Citibank

Explained
Company
Citibank
Product
Mortgage · Conventional home mortgage
Detail
Delays with the closing process
From
Maryland 20854
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 21, 2026Complaint received
  2. Oct 21, 2026Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Citibank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Citibank's record

More Citibank complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 3, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAMoney backYes
Aug 13, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNJExplainedYes
Jul 9, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Jul 6, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAMoney backYes
Mar 24, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNYMoney backYes
Mar 19, 2026MortgagesClosing on a mortgageDelays with the closing processNYExplainedYes
Mar 19, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNYFixedYes
Jan 16, 2026MortgagesClosing on a mortgageDelays with the closing processILExplainedYes
Sep 2, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNYExplainedYes
Aug 13, 2025MortgagesClosing on a mortgageDelays with the closing processNEFixedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience