Complaint 2902917 RoundPoint Mortgage Servicing

Explained

Company: RoundPoint Mortgage Servicing
Product: Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
Issue: Credit monitoring or identity theft protection services
Detail: Billing dispute for services
From: Virginia 23223
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

May 10, 2018Complaint received
May 10, 2018Sent to RoundPoint Mortgage Servicing
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More RoundPoint Mortgage Servicing complaints about credit monitoring or identity theft protection services

Received	About	Issue	State	Answer	On time
Apr 21, 2026	Mortgages	Credit monitoring or identity theft protection servicesBilling dispute for services	IL	Explained	Yes
Sep 27, 2025	Credit reporting	Credit monitoring or identity theft protection servicesBilling dispute for services	FL	Explained	Yes
Apr 8, 2018	Mortgages	Credit monitoring or identity theft protection servicesBilling dispute for services	FL	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 11 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works