Case file
Bank accounts
Complaint 29164814 KeyBank
Explained- Product
- Checking or savings account · CD (Certificate of Deposit)
- Detail
- Fees charged for closing account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 5, 2026Complaint received
- Oct 5, 2026Sent to KeyBank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More KeyBank complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Bank accounts | Closing an accountCan't close your account | WA | Fixed | Yes |
| Oct 24, 2026 | Bank accounts | Closing an accountFees charged for closing account | OR | In progress | Yes |
| Oct 22, 2026 | Bank accounts | Closing an accountCompany closed your account | OH | Money back | Yes |
| Oct 15, 2026 | Bank accounts | Closing an accountFees charged for closing account | WA | Explained | Yes |
| Sep 14, 2026 | Bank accounts | Closing an accountCan't close your account | FL | Explained | Yes |
| Sep 8, 2026 | Bank accounts | Closing an accountCan't close your account | OR | Explained | Yes |
| Sep 2, 2026 | Bank accounts | Closing an accountCompany closed your account | CO | Explained | Yes |
| Sep 1, 2026 | Bank accounts | Closing an accountCompany closed your account | IL | Explained | Yes |
| Aug 27, 2026 | Bank accounts | Closing an accountFees charged for closing account | OR | Explained | Yes |
| Aug 26, 2026 | Bank accounts | Closing an accountCan't close your account | OR | Money back | Yes |
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