Case file
Bank accounts
Complaint 30906312 KeyBank
In progress- Product
- Checking or savings account · Checking account
- Detail
- Fees charged for closing account
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 24, 2026Complaint received
- Oct 24, 2026Sent to KeyBank
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More KeyBank complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Bank accounts | Closing an accountCan't close your account | WA | Fixed | Yes |
| Oct 22, 2026 | Bank accounts | Closing an accountCompany closed your account | OH | Money back | Yes |
| Oct 15, 2026 | Bank accounts | Closing an accountFees charged for closing account | WA | Explained | Yes |
| Oct 5, 2026 | Bank accounts | Closing an accountFees charged for closing account | FL | Explained | Yes |
| Sep 14, 2026 | Bank accounts | Closing an accountCan't close your account | FL | Explained | Yes |
| Sep 8, 2026 | Bank accounts | Closing an accountCan't close your account | OR | Explained | Yes |
| Sep 2, 2026 | Bank accounts | Closing an accountCompany closed your account | CO | Explained | Yes |
| Sep 1, 2026 | Bank accounts | Closing an accountCompany closed your account | IL | Explained | Yes |
| Aug 27, 2026 | Bank accounts | Closing an accountFees charged for closing account | OR | Explained | Yes |
| Aug 26, 2026 | Bank accounts | Closing an accountCan't close your account | OR | Money back | Yes |
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