Case file
Student loans
Complaint 2922092 SunTrust
Explained- Product
- Student loan · Private student loan
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 30, 2018Complaint received
- May 30, 2018Sent to SunTrust
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 6, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | IL | Explained | Yes |
| Nov 3, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | TX | Explained | Yes |
| Oct 23, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NY | Explained | Yes |
| Oct 10, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | CA | Explained | Yes |
| May 14, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | TN | Explained | Yes |
| May 11, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MT | Explained | Yes |
| Mar 7, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NC | Explained | Yes |
| Feb 23, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | SC | Explained | Yes |
| Jan 16, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | PA | Explained | Yes |
| Dec 12, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | OR | Explained | Yes |
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